Astro Status - Incident history https://astro-bot.instatus.com Astro Thu, 4 Aug 2022 11:12:56 +0000 Hitting global rate limits Type: Incident Affected Components: Astro Aug 4, 11:12:56 GMT+0 - Identified - Astro is hitting Discord **global rate limits**, because of that slash command interactions might fail :/ Aug 4, 11:12:56 GMT+0 - Resolved - Astro is hitting Discord **global rate limits**, because of that slash command interactions might fail :/ Type: Incident

Affected Components:

<p><small>Aug <var data-var='date'> 4</var>, <var data-var='time'>11:12:56</var> GMT+0</small><br><strong>Identified</strong> - Astro is hitting Discord **global rate limits**, because of that slash command interactions might fail :/.</p> <p><small>Aug <var data-var='date'> 4</var>, <var data-var='time'>11:12:56</var> GMT+0</small><br><strong>Resolved</strong> - Astro is hitting Discord **global rate limits**, because of that slash command interactions might fail :/.</p> ]]> Thu, 4 Aug 2022 11:12:56 +0000 https://astro-bot.instatus.com/incident/cl6exvsfc2519vmomwfz883nx https://astro-bot.instatus.com/incident/cl6exvsfc2519vmomwfz883nx Outage Type: Incident Duration: 2 days, 22 hours and 45 minutes Affected Components: Website, Astro Feb 11, 14:15:19 GMT+0 - Investigating - Unknown issues Feb 14, 13:00:00 GMT+0 - Resolved - The issue was 95% caused by Discord and has now been resolved. Type: Incident

Duration: 2 days, 22 hours and 45 minutes

Affected Components: ,

<p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>14:15:19</var> GMT+0</small><br><strong>Investigating</strong> - Unknown issues.</p> <p><small>Feb <var data-var='date'> 14</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br><strong>Resolved</strong> - The issue was 95% caused by Discord and has now been resolved..</p> ]]> Fri, 11 Feb 2022 14:15:19 +0000 https://astro-bot.instatus.com/incident/ckzihs41a77939e2oc9pwu27hs https://astro-bot.instatus.com/incident/ckzihs41a77939e2oc9pwu27hs Hetzner CPU failing Type: Incident Duration: 6 hours and 53 minutes Affected Components: Website, Astro, Documentation Jan 16, 08:06:31 GMT+0 - Investigating - Our VPS provider Hetzner is having issues with virtual CPU and Astro isn't able to run properly at the moment because of that. Waiting for a fix on Hetzner side. Jan 16, 15:00:00 GMT+0 - Resolved - Still waiting for hetzner to investigate their virtual cpu issue, Astro's vps is fine now. Type: Incident

Duration: 6 hours and 53 minutes

Affected Components: , ,

<p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>08:06:31</var> GMT+0</small><br><strong>Investigating</strong> - Our VPS provider Hetzner is having issues with virtual CPU and Astro isn't able to run properly at the moment because of that. Waiting for a fix on Hetzner side..</p> <p><small>Jan <var data-var='date'> 16</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Resolved</strong> - Still waiting for hetzner to investigate their virtual cpu issue, Astro's vps is fine now..</p> ]]> Sun, 16 Jan 2022 08:06:31 +0000 https://astro-bot.instatus.com/incident/ckygz5ozg426918e1mqf2lqwuhn https://astro-bot.instatus.com/incident/ckygz5ozg426918e1mqf2lqwuhn Bot outage - Hetzner VPS CPU failed Type: Incident Duration: 1 hour and 18 minutes Affected Components: Astro Jan 8, 15:05:14 GMT+0 - Resolved - Resolved :) Jan 8, 15:34:19 GMT+0 - Investigating - CPU is failing again Jan 8, 15:54:20 GMT+0 - Monitoring - Monitoring, pt 2 :/ Jan 8, 14:54:31 GMT+0 - Monitoring - Seems to be fine now, keeping an eye on it. Jan 8, 14:42:05 GMT+0 - Investigating - Our VPS provider Hetzner has some issues with the virtual CPUs of Astro's server. Waiting for a fix on their side. Jan 8, 16:00:00 GMT+0 - Resolved - Issue fixed. Type: Incident

Duration: 1 hour and 18 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>15:05:14</var> GMT+0</small><br><strong>Resolved</strong> - Resolved :).</p> <p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>15:34:19</var> GMT+0</small><br><strong>Investigating</strong> - CPU is failing again.</p> <p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>15:54:20</var> GMT+0</small><br><strong>Monitoring</strong> - Monitoring, pt 2 :/.</p> <p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>14:54:31</var> GMT+0</small><br><strong>Monitoring</strong> - Seems to be fine now, keeping an eye on it..</p> <p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>14:42:05</var> GMT+0</small><br><strong>Investigating</strong> - Our VPS provider Hetzner has some issues with the virtual CPUs of Astro's server. Waiting for a fix on their side..</p> <p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Resolved</strong> - Issue fixed..</p> ]]> Sat, 8 Jan 2022 14:42:05 +0000 https://astro-bot.instatus.com/incident/cky5xrker69711abobx8f9vn06 https://astro-bot.instatus.com/incident/cky5xrker69711abobx8f9vn06 Issue logging into Discord Type: Incident Duration: 4 hours and 51 minutes Affected Components: Astro Dec 11, 15:10:19 GMT+0 - Investigating - Astro is having issues logging into Discord, currently investigating. Dec 11, 15:13:44 GMT+0 - Monitoring - Seems working now, monitoring... Dec 11, 20:00:56 GMT+0 - Resolved - Fully functional Type: Incident

Duration: 4 hours and 51 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>15:10:19</var> GMT+0</small><br><strong>Investigating</strong> - Astro is having issues logging into Discord, currently investigating..</p> <p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>15:13:44</var> GMT+0</small><br><strong>Monitoring</strong> - Seems working now, monitoring....</p> <p><small>Dec <var data-var='date'> 11</var>, <var data-var='time'>20:00:56</var> GMT+0</small><br><strong>Resolved</strong> - Fully functional.</p> ]]> Sat, 11 Dec 2021 15:10:19 +0000 https://astro-bot.instatus.com/incident/ckx1yg1ns38328log29axhw9c https://astro-bot.instatus.com/incident/ckx1yg1ns38328log29axhw9c Bot offline Type: Incident Duration: 28 minutes Affected Components: Astro Aug 7, 16:42:05 GMT+0 - Investigating - Seems like Hetzner is having issues again. Aug 7, 17:10:00 GMT+0 - Resolved - Hetzner fixed the issue. Type: Incident

Duration: 28 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>16:42:05</var> GMT+0</small><br><strong>Investigating</strong> - Seems like Hetzner is having issues again..</p> <p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>17:10:00</var> GMT+0</small><br><strong>Resolved</strong> - Hetzner fixed the issue..</p> ]]> Sat, 7 Aug 2021 16:42:05 +0000 https://astro-bot.instatus.com/incident/cks2099h0649607vohi9nrs55q https://astro-bot.instatus.com/incident/cks2099h0649607vohi9nrs55q Bot offline Type: Incident Duration: 16 minutes Affected Components: Astro Aug 6, 17:00:19 GMT+0 - Monitoring - The issue was on Hetzner end, our VPS provider. Seems to be back online now. Aug 6, 17:05:33 GMT+0 - Resolved - Issue resolved, all shards are up! Aug 6, 16:49:54 GMT+0 - Investigating - Currently investigating this incident. Type: Incident

Duration: 16 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>17:00:19</var> GMT+0</small><br><strong>Monitoring</strong> - The issue was on Hetzner end, our VPS provider. Seems to be back online now..</p> <p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>17:05:33</var> GMT+0</small><br><strong>Resolved</strong> - Issue resolved, all shards are up!.</p> <p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>16:49:54</var> GMT+0</small><br><strong>Investigating</strong> - Currently investigating this incident..</p> ]]> Fri, 6 Aug 2021 16:49:54 +0000 https://astro-bot.instatus.com/incident/cks0l3y8m741487loef43e0a22 https://astro-bot.instatus.com/incident/cks0l3y8m741487loef43e0a22 Testing status webhooks Type: Incident Duration: 1 minute Affected Components: Documentation May 20, 15:13:37 GMT+0 - Monitoring - This is just a test May 20, 15:14:18 GMT+0 - Resolved - All good Type: Incident

Duration: 1 minute

Affected Components:

<p><small>May <var data-var='date'> 20</var>, <var data-var='time'>15:13:37</var> GMT+0</small><br><strong>Monitoring</strong> - This is just a test.</p> <p><small>May <var data-var='date'> 20</var>, <var data-var='time'>15:14:18</var> GMT+0</small><br><strong>Resolved</strong> - All good.</p> ]]> Thu, 20 May 2021 15:13:37 +0000 https://astro-bot.instatus.com/incident/ckox1b5sx719926zhogjjegbe8o https://astro-bot.instatus.com/incident/ckox1b5sx719926zhogjjegbe8o Troubles with shard number 2 Type: Incident Duration: 7 hours and 26 minutes Affected Components: Astro Apr 21, 16:11:28 GMT+0 - Resolved - Shard back up! Apr 21, 16:04:03 GMT+0 - Identified - Astro is having an issue on its second shard, trying to resolve the issue. Type: Incident

Duration: 7 hours and 26 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>16:11:28</var> GMT+0</small><br><strong>Resolved</strong> - Shard back up!.</p> <p><small>Apr <var data-var='date'> 21</var>, <var data-var='time'>16:04:03</var> GMT+0</small><br><strong>Identified</strong> - Astro is having an issue on its second shard, trying to resolve the issue..</p> ]]> Wed, 21 Apr 2021 16:04:03 +0000 https://astro-bot.instatus.com/incident/cknrncxa818263b3n1poio27m2 https://astro-bot.instatus.com/incident/cknrncxa818263b3n1poio27m2 Version 3.0 deployment Type: Maintenance Duration: 5 hours and 25 minutes Affected Components: Astro, Website, Documentation Apr 17, 15:30:00 GMT+0 - Identified - The deployment of version 3.0 is planned for today at 17:00 PM. All the resources (bots, website and documentation) will be offline for about 2 hours. Apr 17, 20:54:47 GMT+0 - Completed - Maintenance has completed successfully. Apr 17, 19:39:07 GMT+0 - Identified - Having issue with the database. Expected 1 hour of more downtime. Type: Maintenance

Duration: 5 hours and 25 minutes

Affected Components: , ,

<p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>15:30:00</var> GMT+0</small><br><strong>Identified</strong> - The deployment of version 3.0 is planned for today at 17:00 PM. All the resources (bots, website and documentation) will be offline for about 2 hours..</p> <p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>20:54:47</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Apr <var data-var='date'> 17</var>, <var data-var='time'>19:39:07</var> GMT+0</small><br><strong>Identified</strong> - Having issue with the database. Expected 1 hour of more downtime..</p> ]]> Sat, 17 Apr 2021 15:30:00 +0000 https://astro-bot.instatus.com/maintenance/cknlxabz9575091dvoa4ie069il https://astro-bot.instatus.com/maintenance/cknlxabz9575091dvoa4ie069il Unexpected crash Type: Incident Duration: 4 days, 19 hours and 18 minutes Affected Components: Astro Mar 17, 16:43:49 GMT+0 - Investigating - Both Astro and Astro Ultimate Discord bots are offline for some yet unknown issues. Investigating. Mar 17, 17:11:02 GMT+0 - Monitoring - Discord seems to have fixed the issue, we are now monitoring the situation. Mar 17, 18:39:06 GMT+0 - Resolved - Both bots are now running just fine Mar 17, 16:54:11 GMT+0 - Identified - Issue caused by Discord Cloudflare service. Type: Incident

Duration: 4 days, 19 hours and 18 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>16:43:49</var> GMT+0</small><br><strong>Investigating</strong> - Both Astro and Astro Ultimate Discord bots are offline for some yet unknown issues. Investigating..</p> <p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>17:11:02</var> GMT+0</small><br><strong>Monitoring</strong> - Discord seems to have fixed the issue, we are now monitoring the situation..</p> <p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>18:39:06</var> GMT+0</small><br><strong>Resolved</strong> - Both bots are now running just fine.</p> <p><small>Mar <var data-var='date'> 17</var>, <var data-var='time'>16:54:11</var> GMT+0</small><br><strong>Identified</strong> - Issue caused by Discord Cloudflare service..</p> ]]> Wed, 17 Mar 2021 16:43:49 +0000 https://astro-bot.instatus.com/incident/ckmdodaox144823y4oi2t8rwodz https://astro-bot.instatus.com/incident/ckmdodaox144823y4oi2t8rwodz Voting system outage Type: Incident Duration: 1 day, 1 hour and 49 minutes Affected Components: Astro Mar 2, 10:40:48 GMT+0 - Resolved - The issue has been resolved. Mar 2, 09:15:00 GMT+0 - Identified - There is an outage in the Astro voting system. Trying to resolve the issue right now. Type: Incident

Duration: 1 day, 1 hour and 49 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>10:40:48</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved..</p> <p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>09:15:00</var> GMT+0</small><br><strong>Identified</strong> - There is an outage in the Astro voting system. Trying to resolve the issue right now..</p> ]]> Tue, 2 Mar 2021 09:15:00 +0000 https://astro-bot.instatus.com/incident/cklrvqs86371883ypogo97w45e4 https://astro-bot.instatus.com/incident/cklrvqs86371883ypogo97w45e4